Privacy Policy

1. Introduction

At Guti Group LLC ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website gutigroup.com (the "Website") or use our AI automation services.

Please read this Privacy Policy carefully. By accessing or using our Website and services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree, please do not access or use our Website or services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Fill out a form or schedule a call
• Contact us via email, phone, or other communication channels
• Subscribe to our newsletter
• Participate in surveys or promotions
• Use our AI automation services

The personal information we collect may include:

• Name, email address, phone number, and company name
• Billing information and payment details
• Account credentials
• User preferences and settings
• Communication history with us

Automatically Collected Information

When you visit our Website or use our services, we may automatically collect certain information about your device and usage patterns. This may include:

• IP address and device identifiers
• Browser type and operating system
• Pages visited and time spent on the Website
• Referring websites or sources
• Geographic location (country or city level)
• Usage patterns and preferences

Information from Third Parties

We may receive information about you from third-party sources, such as:

• Business partners and service providers
• Marketing and analytics partners
• Social media platforms (if you connect your account)
• Publicly available sources

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Website and services
• Process transactions and manage your account
• Communicate with you about our services, updates, and promotions
• Respond to your inquiries and provide customer support
• Customize and personalize your experience
• Analyze usage patterns and optimize our Website and services
• Detect, prevent, and address technical issues, security breaches, or fraudulent activities
• Comply with legal obligations and enforce our terms

When using our AI automation services, we may process your data to:

• Train and improve our AI models (in anonymized form)
• Create custom automation workflows for your business
• Monitor performance and effectiveness of automations
• Generate analytics and reports

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activities on our Website. Cookies are small text files that are stored on your device.

We use the following types of cookies:

• Essential cookies: Necessary for the Website to function properly
• Preference cookies: Remember your settings and preferences
• Analytics cookies: Help us understand how visitors interact with our Website
• Marketing cookies: Track your browsing habits to deliver targeted advertising

You can control cookies through your browser settings and other tools. However, if you block certain cookies, you may not be able to use all the features of our Website.

5. How We Share Your Information

We may share your information with the following categories of third parties:

• Service providers: Companies that help us deliver our services (e.g., hosting providers, payment processors, analytics providers)
• Business partners: Third parties with whom we collaborate to offer services
• Professional advisors: Such as lawyers, accountants, and insurers when necessary
• Governmental authorities: When required by law, court order, or legal process

We may also share your information:

• With your consent or at your direction
• In connection with a business transaction (e.g., merger, acquisition, sale of assets)
• To protect our rights, privacy, safety, or property
• To enforce our terms and agreements

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, or destruction. These measures include encryption, access controls, regular security assessments, and employee training.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining the retention period, we consider:

• The nature and sensitivity of the data
• The potential risk of harm from unauthorized use or disclosure
• The purposes for which we process the data
• Whether we can achieve those purposes through other means
• Legal, regulatory, and contractual requirements

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include:

• Access: Request access to your personal information
• Correction: Request that we correct inaccurate or incomplete information
• Deletion: Request that we delete your personal information
• Restriction: Request that we restrict the processing of your information
• Data portability: Receive your personal information in a structured, machine-readable format
• Objection: Object to the processing of your personal information
• Withdrawal of consent: Withdraw your consent at any time

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

You can also opt out of marketing communications by following the unsubscribe instructions included in our emails or by contacting us directly.

9. Children's Privacy

Our Website and services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

10. International Data Transfers

We may transfer, store, and process your information in countries other than your own. Our servers are primarily located in the United States. If you are accessing our Website or services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers are located.

By providing your information, you consent to such transfers. We will take appropriate measures to protect your personal information in accordance with this Privacy Policy and applicable data protection laws.

11. Third-Party Links and Services

Our Website may contain links to third-party websites, services, or content that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

We recommend that you review the privacy policies of these third parties. We are not responsible for the privacy practices or content of these third-party sites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated Privacy Policy on our Website with a "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about our information practices. Your continued use of our Website or services after any changes to this Privacy Policy constitutes your acceptance of such changes.

13. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) regarding your personal information. These rights may include:

• The right to know what personal information we collect about you
• The right to request deletion of your personal information
• The right to opt out of the sale of your personal information
• The right to non-discrimination for exercising your CCPA rights

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Guti Group LLC
Austin, TX
Email: privacy@gutigroup.com
Phone: 956-572-1083

Last Updated: May 15, 2025